Moving terminology, moving companies Phoenix

Have you received relocation estimates and felt like you needed a moving terminology guide to explain the jargon? You aren’t alone! From PBO and COD to shuttles and storage-in-transit, moving terminology can make your head spin.

One of the first steps in preparing for your relocation is to get multiple moving estimates of the items you are taking with you. Every company has a different way to present moving costs, which can make it hard to compare estimates, especially when the moving terminology is foreign.

Understanding the moving terminology in your estimate is essential to selecting the right mover.

Moving Terminology On Your Estimate

Accessorial Charges – Any additional fees that a moving company charges beyond standard pickup and delivery.

  • Examples: shuttle, mini-storage, extra labor, waiting time

Binding Estimate – A written agreement that you will pay the price on the estimate, even if the final balance is over what was initially quoted. If the scope of the move changes, such as adding additional items you are taking with you, a new estimate will need to be created.

Cash on Delivery (COD) – A type of shipment that is paid for at the time of delivery before unloading your goods.

Destination Agent (DA) – The agent and contact person at your destination. 

Non-binding Estimate – An approximation of the cost based on a moving company’s survey of the items to be moved. The amount that you pay is based on the actual weight of the shipment. If the weight is higher than what was estimated, you will be required to pay the additional cost.

Origin Agent (OA) – The agent at the pickup location who handles the estimating, scheduling, packing, and loading of a shipment.

Pack by Owner (PBO) – The client packs their items at the origin.

Shuttle – If you live in a residence that is inaccessible for larger vehicles, like tractor-trailers, moving companies will charge an additional fee for a smaller truck to pick up your belongings since extra labor is involved.

Storage-In-Transit (SIT) – The storage of a shipment in the warehouse of the carrier or the agent, pending further transportation.

These are some of the most common moving terms. For a robust glossary, visit the Atlas® website.

As you compare relocation estimates, keep our list of moving terminology handy. It is a great resource to help you navigate through the quotes. If you feel ready to select a mover, be sure to ask your moving consultant these five questions before signing on the dotted line.

We are happy to help at any point during your relocation. Please reach out to us if you have any questions.